Privacy Policy

TERMS & CONDITIONS

The following terms and conditions apply to your use of this website. This site and the information contained in it are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and U.S. and international laws. You may print or download one copy of information from this site for your noncommercial personal use only, and may not otherwise copy, distribute, modify reuse, repost or use such information without the express written permission of First United Door Technologies

PRIVACY STATEMENT

Our privacy policy is exceedingly simple. Our pledge to you: We promise never to share, never to sell, never to give, never to tell information about you or your purchases to vendors, credit card companies, other retailers, or anyone. Ever.

REFUND POLICY

Satisfaction Guaranteed! We are proud of the products we carry on this website and stand by them 100%. If you encounter any kind of problem with our products, our customer service, or shipping, please let us know. We will do whatever we can to make it right for you.

CONSENT TO PRIVACY POLICY

By using our services or providing personal information to us through other means, you are agreeing to the terms of this privacy policy.

DEFINITION OF PERSONAL INFORMATION

We define the term "personal information" or "personally identifiable information" to mean any information that may be used to identify an individual.

INFORMATION WE COLLECT

We collect information that you may provide directly to us through your interactions with us in-store or online. The following are the types of information we collect:

• Name
• Date of birth
• Mailing address
• Phone number
• Email address
• IP address
• Payment information (credit, debit, and check transactions only)
• Social media information (e.g. ID, profile picture, gender, age range, friends' IDs)

METHOD OF COLLECTION

We may collect your personal information through one or more of the following methods:

Personal Information You Provide

We may request or give you the opportunity to provide personal information when you register as a user on our website, shop online or in our stores, sign up for or use our products or services, contact us about a prior purchase, or email, call, or otherwise communicate with us. For example, if you contact us regarding a product or service that you are interested in or concerned about, we may request that you provide personal information that will enable us to respond to your inquiry.

Automatically Collected Personal Information

When you shop on our website or in our stores, or register for or use our services, transactional information such as the date of your purchase, registration or service usage, and, if applicable, the dollar amount or value of the transaction may be collected automatically. We treat this information as personal information if we combine it with or link it to other information that may identify you.

Other Information 

We may obtain personal identifiable information provided by you, from third parties pertaining to services you have requested.

Web Cookies or Similar Technologies

We may use web cookies or similar technologies to manage our website and we may collect information about your activities while on our website. We may link this information with other personal information about you.

PURPOSE OF COLLECTING PERSONAL INFORMATION

We may use your personal information for a variety of purposes including, but not limited to the following:

• Responding to your requests;
• Processing and completing your transactions, including the delivery of products or services;
• Verifying and validating your identity;
• Contacting you regarding items lost in our store, such as your keys, purse, or wallet;
• Keeping a record of any transaction, quotations or special orders for various services provided to you;
• Processing applications for personal or commercial business credit;
• Preventing, investigating, or providing notice of fraud, unlawful or criminal activity, or unauthorized access to or use of personal information, on our website or data systems; or to meet legal obligations;
• With your consent or at your direction.

DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent your personal information to third parties in the ordinary course of our business, nor do we share it with them for their own direct marketing purposes. Notwithstanding, upon the occurrence of certain corporate transactions, your personal information may be disclosed or transferred as described under the caption "Certain Business Transfers" below. Our practices with respect to the disclosure of personal information are described below.

With Your Consent

You may give your consent in several ways, such as through a written agreement that you sign or acknowledge; an online method, such as a "click-through" agreement or registration page; an oral statement, such as by way of an interactive voice response; or through the terms and conditions under which we provide you a particular product or service. Sometimes your consent may be implicit. For example, if you purchase products with a credit card you allow the credit card processor to authorize the transaction and to the bank to collect payment.

Third Party Service Providers

We may disclose your personal information to third parties who complete transactions or perform services on our behalf or for your benefit. Information provided to such parties for payment authorization or verification purposes may be retained by them in a database. We may also utilize the services of third parties to verify customer data, such as mailing addresses or to supplement other information we have collected. We may also contract with third parties to send you information regarding our products or services, or those of other companies with whom we conduct business. This Privacy Policy does not apply to, and we are not responsible for the practices of third parties that collect your personal information. We encourage you to check the privacy policies of such third parties to learn about their practices with respect to the collection, use, disclosure, and protection of your personal information.

RIGHT TO KNOW OR DELETE

We strive to ensure that your information is accurate and complete, and you have the right to know and/or delete your information at any point of time. We do not maintain all of your personal information in a form that you can access or update, and some items, such as transaction records, may not be changed. We may keep a record of changes (including deletions) and disclose them for lawful purposes. We reserve the right to retain your personal information where necessary for normal business operations. You may review your personal information that is readily accessible, or request to know and/or delete your information by contacting our Customer Service Representatives using one of the methods listed under the caption "How to Contact Us" that appears below. We will process your request by acknowledging it within 10 days and completion of the request within 45 days. If necessary, we will provide notice and explanation to you if an additional 45 days are required.

RIGHT TO OPT-OUT

We may send you email messages, direct mail offers, or other communications regarding products or services unless you specifically ask us not to do so when you access our website, or change your preferences by updating any accounts you may have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request to our Customer Service representatives (see "How to Contact Us" below).

HOW TO CONTACT US

If you have any questions, comments or concerns about this Privacy Policy, or privacy related comments or questions, please contact our Customer Service representatives via our website by following this link: Contact Us

©2024 First United Door Technologies and DW Green Company. All rights reserved.